Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely by third-party payment providers)
  • Account details if you register with us

b) Automatically Collected Information

  • IP address, browser type, and device information
  • Pages you visit and products you view
  • Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Send you updates, promotions, and marketing (if you consent)
  • Detect and prevent fraud or unauthorized transactions

3. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted third parties, including:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping and delivery partners
  • Analytics and marketing providers (e.g., Google Analytics, Facebook Ads)
  • Legal authorities when required by law

4. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

5. Your Rights

Depending on where you live, you may have certain privacy rights:

California Residents (CCPA/CPRA)

  • Right to know what personal data we collect and how it’s used.
  • Right to request deletion of your personal information.
  • Right to opt out of the sale or sharing of your data.
  • Right to non-discrimination for exercising your privacy rights.

Kenya Residents

  • Right to privacy as outlined in the Kenya Data Protection Act, 2019, including the right to access, correct, and request deletion of personal data.

To exercise your rights, please contact us at [your email].

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our webshop is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

8. International Data Transfers

If you are purchasing from outside the United States (e.g., Kenya), your information may be transferred and processed in the U.S. By using our webshop, you consent to such transfers.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [your email]
📞 Phone: [your phone]
📍 Address: [your business address]